Progressive Insurance

It has been several years now but I noticed the ads saying how much less their premiums were than other companies. So, I first went on line to check. Couldn't find our particular truck listed and they had ever so many. I did the phone inquiry where I stayed on hold for nearly half an hour.

Then I encountered a young man who did the information gathering and figuring. He asked about what we were paying and then suggested what I could get for a lesser figure. No, we wanted the same coverage.

At that point, he laughed at me. Asked what was I doing bothering him when we were already getting a very good rate with Allstate. He hung up on me. Yes, I was wasting his time since he wanted only sales to his credit.

I did received a follow up call just a few minutes later from the person monitoring his calls. Was I satisfied? So, I did relate the problem but was told thanks and no apology was given.

Now, I laugh every time I see the Progressive ads on television. I'd never call them again for anything. No thanks.

Nita Holstine